Asos customers told online retailer ‘hacked’ in phone alert

Shares in the company tumbled by more than 10% on Tuesday morning.

Written by
Henry Saker-Clark
Published by
The Independent
Published
Length
105 words · 1 min
Asos customers told online retailer ‘hacked’ in phone alert

Thousands of Asos customers have been sent a phone alert saying the retailer has been hacked.

Customers received a mobile app notification on Tuesday, titled “Asos hacked”, which directed them to a Telegram account.

The message read: “Dear ASOS DPO and IT, we have full compromised the Snowflake instance. Engage with us, or we will leak it,” followed by the Telegram link.

Shares in the company tumbled by more than 10% on Tuesday morning as a result.

The company has been contacted for comment.

It comes after raft of UK retailers were targeted by cyber attackers over the past two years, including Marks & Spencer and Harrods.

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Where this came from

This story was reported by Henry Saker-Clark and first published by The Independent on 6 October 2026. HUE Legacy Ventures did not write it.

Carried in full with attribution and a link to the original. Rights remain with the publisher, who may request removal at any time.

Read it at independent.co.uk →