HUE Legacy Ventures

‘How do you get a result without contacting a newspaper?’: your questions for our consumer champion answered

In her weekly column for the Guardian, Anna Tims solves readers consumer problems – ranging from the devastating to the ridiculous. She’ll be online at 3pm to answer your questions and share her wisdom

Written by
Anna Tims
Published by
The Guardian
Published
Length
90 words · 1 min
‘How do you get a result without contacting a newspaper?’: your questions for our consumer champion answered
4h ago03.00 EDT

Welcome to the conversation

Each week Anna Tims helps Guardian readers deal with consumer issues that can range from mildly annoying to utterly life-wrecking.

Anna will be joining us online at 3pm BST. Ask her anything about what she’s learned over the past few years, from the best and worst companies she’s dealt with, to the most unlikely and difficult issues she’s helped Guardian readers face.

Sign in or sign up to post your question. In the meantime here are some of her recent columns.

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An EV charger – Anna heard from a reader given a parking fine while charging his car
‘This is one of the most farcical parking disputes I’ve come across’ – Anna on the case of a reader given a parking fine while charging his car Ceri Breeze/Alamy

Where this came from

This story was reported by Anna Tims and first published by The Guardian on 22 September 2026. HUE Legacy Ventures did not write it.

Carried in full with attribution and a link to the original. Rights remain with the publisher, who may request removal at any time.

Read it at theguardian.com →